I'm a service designer, a facilitator, a speaker and a strategist with a passion for the future.
My Mission
I believe we all have the power to shape the future. Through research, service design, workshop facilitation, and strategic foresight, I help tell the story of what the future could be, and how we might get there.
Specialties
Futures Thinking
Strategic Foresight
Design Strategy
Healthcare Futures
Service Design
Journey Mapping
Service Blueprinting
Design Research
Workshop Facilitation
Co-Design
Public Speaking
Equitable Design
Education & Awards
Next Gen Foresight Practitioner (NGFP) Community Award - 2021
School of International Futures (link)
Foresight Certification from the Center of Futures Intelligence and Research (CFAR) - 2021
Tamkang University
Foresight Scouts - 2020
Bridge Innovate (link)
Master of Fine Arts (MFA) Industrial Design - 2017
Savannah College of Art and Design
Thesis: Empathy for the Invisible (link)
Bachelors of Science (BS) Environmental Design - 2014
University of Massachusetts Amherst
Passions
Future of Healthcare
Future of Food and Nutrition
Reproductive Rights
Gender Affirming Care
Behavioral Healthcare
Humanity-Centered Design
Future of Work
Patient and Provider Experience
Writing
97 Things Every UX Practitioner Should Know: Collective Wisdom from the Experts
Chapter 15 “Thinking About the Future is Important for Any Design Process” (link)
Emerging from Crisis: How Organizations Can Use Futures Thinking to Design for Emergence
Written by Liz Possee Corthell and Lindsey Messervy
Published in dmi:review, Volume 32, Issue 2, June 2021 (link)
What is the “future” of Futures Thinking?
Published on Bootcamp (link)
Preparing for the Future of Work - Five Trends to Watch
Interview with Authority Magazine (link)
Speaking & Workshops
Yelp Onsite Retreat - 05/2022
Futures Scanning Workshop for CFO & Financial Services Team
San Francisco, CA
Health Experience Design Conference (HXD) - 04/22
Leadership Forum: Using Strategic Foresign to Envision Future Health Experiences
Cambridge, MA
Wayfair - Global Experience Design (GXD) - 08/21
Intro to Futures Thinking and Strategic Foresight
Virtual
Health Experience Design Conference (HXD) - 04/22
Keynote, Co-Presented alongside Woodrow Winchester III, PhD, CPEM
Engaging Vision Concepting in Design (link)
Virtual
Design Management Institute (dmi) Conference: Values + Values Based Organizations - 03/21
Keynote, Design in the Age of the Purposeful Company
Virtual
The Global Experience Summit - 11/20
Co-Presented alongside Nedret Sahin
Creating a Resilient Remote Culture Today to Design the Future of Work Tomorrow
Virtual (London)